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Complaints Against NSW Trustee and Guardian

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laurenb View Drop Down
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Joined: 23/November/2012
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  Quote laurenb Quote  Post ReplyReply Direct Link To This Post Topic: Complaints Against NSW Trustee and Guardian
    Posted: 23/November/2012 at 15:40
IN May, I lodged a request with the NSW state trustee requesting them adminster my Mother in laws estate.

My mother in law had a relocatable home, and had weekly site fees. during the process, a member of the state trustee, advised via email that we should continue to pay the weekly site fees ($110.00 a week)

Over the course of time, it was discovered that the park had an order to remove the dwelling, and the trustee has decided that tehre is no estate to adminster. the dwelling is to be sold at the rock bottom price of $1500.00 with the staff member at the trustee claiming that these funds will go to their administration costs.

we are out of pocket $1900 for the funeral, as well as almost $3000 in site fees we have paid since the date of passing. where do we now stand?

last week i received an urgent request from the trustee to provide written authorisation for the dwelling to be removed. this was provided. the week following the park called me to say that they were waiting on authorisation. the staff member we have been dealing with at the trustee, is now on leave, and both the assistant branch manager and the branch manager have promised to call us back with an update. i still havent heard anything, and today was told that I would get a call on monday.

where does this leave us standing? it really hurts to see a house my mother law paid $120000 for five years ago worth nothing, and us not only losing our mother, but ending up with a massive bill because of it.

MartinO View Drop Down
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  Quote MartinO Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2012 at 18:07
Consult your own solicitor on this matter, and request that he examine the correspondence you have received and appeal the state trustees decision if they have made an error.
I am NOT a lawyer. Anything said is NOT legal advice.

Please post your legal questions in a forum rather than sending a PM. Thanks.

laurenb View Drop Down
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  Quote laurenb Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2012 at 19:45
Unfortunately I can't afford a solicitor, that's why we went with the trustee in the first place. I guess I'll just have to come terms with the loss. It's infuriating that they tell us to pay the site fees for six months, and then say that we shouldn't have been paying thme at all :(

Thanks for your help

MartinO View Drop Down
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  Quote MartinO Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2012 at 20:06
If you cannot afford a solicitor to review the letters received perhaps a local community legal centre could take a look, and advise you if all is in order or if something should be done.
I am NOT a lawyer. Anything said is NOT legal advice.

Please post your legal questions in a forum rather than sending a PM. Thanks.

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