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Unlicensed Plumber

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beingpushout View Drop Down
Newbie
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Joined: 14/May/2012
Location: Australia
Posts: 6
  Quote beingpushout Quote  Post ReplyReply Direct Link To This Post Topic: Unlicensed Plumber
    Posted: 21/August/2018 at 17:38
If a home service company sends a non-licensed technician to do plumbing work at your home and that technician claims there is a major problem (blockage in drain pipe) that requires additional work (excavation and exploratory work), can you report them to NSW FairTrading and claim the cost charged for the original work and the work he claimed was needed?

Eddy View Drop Down
Senior Member
Senior Member


Joined: 14/December/2012
Location: Australia
Posts: 179
  Quote Eddy Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2018 at 13:16
If the work has already been done, and some of it was unnecessary, then it's probably too late.

If the work he has done is okay then I don't think you can make claim, because you don't have any "damages". You'd have to get an appropriate person to inspect the work done to confirm any non-compliance issues.

If there are faults or non-compliances with his work, or if something else was damaged as a result, then the technician would be responsible to fix them up, and the appropriate licenced person would need to do the work.I would think if this was the case and they refused to have the right person rectify then you would have the ability to make a claim. If they are required to be licenced and offer to rectify any issues personally, I believe you have the right to refuse and insist on a licenced person, and then make claim if they refuse to do this.

beingpushout View Drop Down
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Joined: 14/May/2012
Location: Australia
Posts: 6
  Quote beingpushout Quote  Post ReplyReply Direct Link To This Post Posted: 22/August/2018 at 14:27
Thanks for your response on the claim.

I wonder if reporting them to NSW Fair Trading is worth the effort.

Any thoughts?

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