This FREE legal forum is supported by participating lawfirms in your local area.
The information contained in this public forum, and any comments made by the administrators, it's appointed mediators, or members of the public are of a general nature and may not be regarded as financial or legal advice in any way. We recommend that you seek formal advice from a practicing solicitor or licensed financial advisor regarding your particular situation. By registering to use this forum you meet the above criteria and agree to abide by all of the above rules and policies.
Negligence and false information provided by Bank
Topic: Negligence and false information provided by Bank
Posted: 13/February/2018 at 15:27
I need advice on what action needs to be taken on bank providing false information which impacted me. Here is what happened
I am having a credit card which was not used for long time and i planned for overseas trip to thought of using this card, before leaving i tried to do some shopping and use this card but transaction got declined so called up customer care and they said not a problem bla bla blah .. its not unblocked and ready to use.
When i tried to pay security bond on vehicle rentals overseas it got declined and had to do lot of hassle and manage all the expenses there and gone through lots of stress wasting lot of time.
I have also raised this in FOS and not sure what kind of compensation should i ask for.
Please advice Thanks in advance
Edited by mayu885 - 13/February/2018 at 15:33
|Quote Reply Posted: 14/February/2018 at 03:15|
Not possible to answer your question without more information. For a start why was it blocked? Why was it unused for such a long period? Had you paid the annual fee on the card for all the time that it was unused? When advised that it was unblocked did you try it before you left for overseas?
Edited by citizen-joe - 14/February/2018 at 03:16
|Forum Jump||Forum Permissions
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum