4 Comments Super, Managed Funds, Wealth, Insurance, SMSF, Pensions
Hi I'm sorry Groupie,
I recommend getting a second opinion and talk to a lawyer who specialises in these sort of claims.
From my experience, getting a third party involved is your best option, they know more about the law and can help you achieve your outcome you are looking for. I have helped clients same situation.
Some law firms may take this case as no win no fee basis.
I am a Partner in a Financial Planning Business, and have helped clients in same position get the outcome they are lookng for.
Have you been in touch with the Financial Ombudsman Service about this matter?
Other options are your federal & or state members of parliament
Thank you. We have had Shine Lawyers working on it for nearly 18 months and it seems as though they are at a loss also.
I've also wondered as I cannot return to work whether I could claim on my insurance perhaps or just withdraw. It seems silly to keep paying all the fees when I can no longer pay into it. We are both 46 and I don't know if my age is a "complete" deciding factor? I've found that the moment I rang them to ask questions there was suddenly a total change toward me in the sense that I started receiving mail from them about my balances etc,.... which I have never received before - I still never got any straight answers from them, even after they had transferred me to numerous people in different departments.
If your husband worked as an official volunteer at the school, they need to have had him as a registered volunteer in their books with sign etc to cover his insurance whilst on site. I would be demanding the school release those documents to you certified that they are copies of the originals and submit that to the insurer. Have you read the policy document to see how they will and won't pay on a claim ?
I would also imagine that by law the department has to provide your husband with records of hours worked, paid and unpaid. all the best