1 Comments Commercial law, litigation, contracts, IP, property law
According to the general rules enforced by the Dept of Fair Trading / Consumer Affairs, there is a proptocol that needs to be followed if the contract is to be valid and binding. They didi not supply a copy of the contrcat and terms (which includes the process for termination etc) and thus you cannot have known about these terms. It nay be that the contract is not valid, in which case it may be terminated at any time in writing at no cost to you.
The only practical way to do this is to contact the Dept of Fair Trading, make your complaint, and have them advise you on what you should do. I would also ask if you can suspend the direct debit rental payments withoiut the rental company's permission (which they willnever give) so as to force them to do something about retreiving their goods. Otherwise they will be happy for you to be stuck in this position of limbo and paying them every month.
You can always see a solicitor, but it may not be worth the cost of them acting for you.