Hi I am hoping someone can help please. I tried to access some money in a term deposit over the weekend and my bank said that I had not changed the maturity option so the term deposit had automatically rolled over. I asked to close the account and they said that I had to wait 31 days to get my money. I know this is a condition of the account but I think that my change request did not go through properly as I remember going online and making (or trying to make) a change. How can they legally withhold my own money from me? Should't I be able to at the very least access my funds - not the earnt interest or anything - if I want them? Thanks.