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Topic ClosedForte/Truscom/Finance

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hurufromtheguru View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 15:10

http://www.search.asic.gov.au/cgi-bin/gns030c?acn=081730645& amp;juris=9&hdtext=ACN&srchsrc=1

This is normally always upto date.

 

According to this they are not in administration. Are Fc answering there phones? Well if not there lines are prob disconnected to. If they are around somewhere try taking action against them now or they will be in admin soon if they are strapped for cash.

 

 

Telco also
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hurufromtheguru View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 15:15
The rental company has to receive an invoice from the telco with amounts enclosed on them. they will have this and you have a right to see it. they dont want to give it to you as they know you will take them to the cleaners if you get your hands on it. AIF or KRW also i believe sold out not to long ago.
Telco also
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TCS R Direct View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 15:55

The finance companies also have underwriters that monitor what is financed, as it is their money.

The thing is when we finance phone systems we need to charge RRP for them as they periodically perform audits on us and if we overcharge on the system and the customer defaults then they wont have anything to recover from the customer.

When we do finance for a customer we even have to provide serial numbers of each item for their records. This is what a reputable finance company should act like.

These companies sound as though they are owned by the same people that own Forte.



Edited by TCS R Direct
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natcafe View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:13
This people still insist that they don't have to provide me with that info regarding invices for equipment and installation costs. What can I do to get this info? The contract also states that we need to proived insurance on these goods we rent for their approval. If I didn't this information would it void the contract? Any ideas or comments would be appreciated.
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TCS R Direct View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:18

you should hit them with this statement.

I have spoke with our lawyer and under the freedom of information act pertaining to your own personal finance you are obligated to provide me with the information i requested, otherwise you will be forced to advise the authorities and take action.

See how this works

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nickthebutcher View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:19

How convinient....

After 3 weeks of trying to call forteconnect they answered today.

Not that it makes any difference to me or my business. Ive jumped ship.

 

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SBM Ness View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:20

Nat,

All i know is that i rang repeatedly for about 4 days, i pushed and pushed and demanded i speak to someone with authority, don't give up as i was getting the same responce when i tried, be stern and demand it!!!

Regards,
Vanessa
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natcafe View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:24
[QUOTE=TCS R Direct]

you should hit them with this statement.

I have spoke with our lawyer and under the freedom of information act pertaining to your own personal finance you are obligated to provide me with the information i requested, otherwise you will be forced to advise the authorities and take action.

See how this works

I tried that statement and they still won't provide me with that info. What authorities  can put pressure on them to provide me this information?

 

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natcafe View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:27

Has anyone been able to get this infor from their finance company?

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TCS R Direct View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:29

See the link below

http://www.ag.gov.au/www/agd/agd.nsf/Page/FreedomofInformati on_Howtoapplyforinformation

It is the page for the freedom of information and how to apply for it.

It is from the attorney General

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marytod View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:32

Hi All,

To all of you who have been emailing me at marytod@optusnet.com.au

please be aware, i have emailed you in the last 5 minutes. My solicitor is right on it and will look through everything over the weekend. If you need details email me. Also, to all the lovely people  who did email me, the concesus has been to go with my solicitor. MarySmile

 



Edited by marytod
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marytod View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:41

Hi natcafe,

Do you have my email? Its marytod@optusnet.com.au

My solicitor received a copy of my Rental Agreement today from EFS, they basically want to play hardball.  We took a photocopy of the agreement before the Truscom person left our premises.

Mary

 



Edited by marytod
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Blackmagic70 View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:54
Warning to all people Churning ------ Forte Connect are being a bit smart they are stopping the churns, well they have attempted to stop mine I have just found out today, I thought I was safe by churning 2 weeks ago, and today I find out that Forte have stopped it ring your providers and check on the status of your churn.
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loftygal View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 16:59

How thoughtful of you Mary , to make a copy.   Wish my son had.  We have the lease/rent agreement copy sent back to us after it had been altered.  And I had to ask for that which came from LeaseChoice, some months later, and yes there are 7 diallers on it that is in different handwriting from neither the rep. who got my son to sign,  nor my son.

 

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loftygal View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 17:03

and re being in administration.  Another company would only put a defaulting company in Administration if there was hope of trading out of their difficulties.  Otherwise, this other company would put them in Liquidation.  And if defaulting company has skipped, what would be the purpose of either, just more money after bad.  If the debt is huge enough, or if the companey owed the most money wants to, they can persue it.  And if (as I think here) the directors have perpetrated a fraud, then the directors can be liable, eg  like Bond, or Adler.

But someone just wrote above, that ForteConnect answered the phone today, what was the result?

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hurufromtheguru View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 17:18

Update:

A customer i manage took EFS to court today and he had his invoice of "supposed" equipment with him. EFS have got 2 weeks to settle out of court or it will go further again. He did say EFS are holding firm on this one and that the customer should have read what he was getting before signing the D.A. He had a tech out and he went through his equipment and was missing 11 items off his list. His case was on the EFS docs it only had , 2 hsets 1 laptop and didnt list all the other 11 items so it is looking good for him. Problem is he started this procedure over 6 months ago and finally went to court today.

Telco also
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hurufromtheguru View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 17:21
We took a photocopy of the agreement before the Truscom person left our premises.

Mary

 

Very smart, you should have very good grounds now.

Telco also
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hurufromtheguru View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 17:39

Warning to all people Churning ------ Forte Connect are being a bit smart they are stopping the churns, well they have attempted to stop mine I have just found out today, I thought I was safe by churning 2 weeks ago, and today I find out that Forte have stopped it ring your providers and check on the status of your churn.

 

If this is the case you need to sue fc for loss of business and this can be done quite easily.More than likey fc have found a new wholesaler and are churning you to them. And then when they dont pay them the same thing will happen.

Telco also
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Direct Link To This Post Posted: 26/September/2008 at 17:48

So what happens to the ones who have allready churned to telstra, i don't have a contract to telstra, i would just HATE it if i have to go with FC or the new company that takes over them.

Regards,
Vanessa
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hurufromtheguru View Drop Down
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Direct Link To This Post Posted: 26/September/2008 at 17:56
If your with Telstra now you have to give your authority to change back to FC or any other provider. FC really shouldnt care you have gone as they got there money upfront and now dont have to give you credits which costs them money.

Edited by hurufromtheguru
Telco also
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