Australia's leading provider of affordable DIY legal kits
Call our Customer Care Specialists on 1300 728 200

Legal Forum

Welcome to the FREE AussieLegal Forum

This FREE legal forum is supported by participating lawfirms in your local area.
The information contained in this public forum, and any comments made by the administrators, it's appointed mediators, or members of the public are of a general nature and may not be regarded as financial or legal advice in any way. We recommend that you seek formal advice from a practicing solicitor or licensed financial advisor regarding your particular situation. By registering to use this forum you meet the above criteria and agree to abide by all of the above rules and policies.

To be sure we provide you with the most relevant information to your state, please let us know which state you your legal matter resides in:


AussieLegal recommends this law firm:

  FAQ FAQ  Forum Search   Register Register  Login Login

Denied Home Insurance Claim

 Post Reply Post Reply
  Topic Search Topic Search  Topic Options Topic Options
Baddoneby View Drop Down
Senior Member
Senior Member

Joined: 09/February/2010
Location: Australia
Posts: 334
  Quote Baddoneby Quote  Post ReplyReply Direct Link To This Post Topic: Denied Home Insurance Claim
    Posted: 04/April/2019 at 12:12
Recently had a home insurance claim denied. Due to previous dodgy repairs on roof.
We accepted the fact it was declined due to this issue.
We employed a business to make good the neccessary repairs to a quality standard.
We have asked that the insurance company to send out the assessor re-inspect the work carried out to prevent any future claims being denied.
We are being told this request is 'ABSURD' and the request is being denied from a legal perspective.

Can you possibly shed light on why this would be denied. What am I missing here?

jaazzz View Drop Down
Moderator Group
Moderator Group

Joined: 19/September/2009
Location: Australia
Posts: 6533
  Quote jaazzz Quote  Post ReplyReply Direct Link To This Post Posted: 04/April/2019 at 13:32
Maybe because an insurance assessor isn't a building inspector
Any opinion given should not be accepted as legal advice.

Please post your legal questions in a forum rather than sending a PM. Thanks

Eddy View Drop Down
Senior Member
Senior Member

Joined: 14/December/2012
Location: Australia
Posts: 186
  Quote Eddy Quote  Post ReplyReply Direct Link To This Post Posted: 04/April/2019 at 14:13
I think the process would have been to go to the insurers first and then they would have nominated repairers. Sounds like you went ahead and used a contractor of your choice to do the work before getting insurance approval, and the contractor wasn't one of their prefered choices. Check the policy but it's likely to be in there. They can refuse the claim on this basis even if the work was done correctly.

 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down

Want to save money?

Check out our list of do-it-yourself legal kits.

Need formal advice?

Let us help you find a lawyer who specializes in your particular area of law.

Need further information?

Visit our legal forum where you can ask questions and search for similar topics.