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Centrelink stating $75,000 overpayment to 82yo

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melbcruzer View Drop Down
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Joined: 11/March/2019
Location: Australia
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  Quote melbcruzer Quote  Post ReplyReply Direct Link To This Post Topic: Centrelink stating $75,000 overpayment to 82yo
    Posted: 11/March/2019 at 11:14
Hi all, I have this question on Whirlpool forums and I have noticed that this site may be also helpful so here is my question, my 82 year old invalid mother recieved a call out of the blue from the Unearned income investigation team at Centrelink today stating that she has been overpaid $75000 since 2001 for her old age pension. She was appointed as my fathers paid carer through The civil tribunal due to his needs to be paid by comcare after a workplace accident in 1987 and performed the paid duties from 2001 till his passing in 2017. During that time she was earning approx $800 per month in 2001 and increased to $1300 by 2017 whilst earning a full pension. Has anyone experienced something similar to her situation that could guide me in the right direction or give me any advice as she is in absolute shock and disarray ?

Any information would be greatly appreciated. Kind regards Chris

citizen-joe View Drop Down
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  Quote citizen-joe Quote  Post ReplyReply Direct Link To This Post Posted: 12/March/2019 at 00:40
Centrelink would write her a letter if there was a problem, I would be suspecting a scam if the first contact was by phone.

She should call Centrelink and ask them if anyone from there contacted her on any matter.

She will need to do this herself as they will not discuss any mater of a personal nature with anyone else. If this is difficult for her you could make the call in her presence, hand the phone to her for her to give the identification information and give you authorisation to talk for her. Might be a bit of jumping through hoops involved.

I believe you should be a bit circumspect in this call, you do not want to make waves for her. Just tell them she received a call that purported to come from Centrelink about an over payment, but she does not know what they are talking about, can they advise you if there is an over payment.

If they say there was, just ask them to send a letter to her with the full details as this matter is out of the blue and she doesn't know what they are talking about.

Take the letter to a solicitor for assistance if it is not clear cut.

Be aware of scams and also of recent data matching errors.

Towley View Drop Down
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Joined: 24/October/2014
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  Quote Towley Quote  Post ReplyReply Direct Link To This Post Posted: 11/April/2019 at 15:49
Originally posted by citizen-joe

Centrelink would write her a letter if there was a problem, I would be suspecting a scam if the first contact was by phone.

She should call Centrelink and ask them if anyone from there contacted her on any matter.

She will need to do this herself as they will not discuss any mater of a personal nature with anyone else.


Not quite true, see this

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I'm sorry View Drop Down
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Joined: 12/August/2009
Location: Australia
Posts: 87
  Quote I'm sorry Quote  Post ReplyReply Direct Link To This Post Posted: 03/May/2019 at 19:12
If she has a "MyGov" account it will be listed if not she should register! If it is a legitimate debt all queries will appear.

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