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Microwave faulty - rights?

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WB66 View Drop Down
Newbie
Newbie


Joined: 21/March/2017
Location: Australia
Posts: 1
  Quote WB66 Quote  Post ReplyReply Direct Link To This Post Topic: Microwave faulty - rights?
    Posted: 21/March/2017 at 14:09
Hi,

My microwave i bought from Harvey Norman has become faulty during the warranty period.

I would like to know if i'm well within my rights to ask for a refund?

( sometime it doesnt turn on, other times some buttons dont work)

Thanks

Edited by WB66 - 21/March/2017 at 14:12

citizen-joe View Drop Down
Senior Member
Senior Member


Joined: 09/October/2005
Location: Australia
Posts: 317
  Quote citizen-joe Quote  Post ReplyReply Direct Link To This Post Posted: 22/March/2017 at 14:40
You should take it back to the store where you bought it together with a copy of the receipt. Nothing to stop you asking for a refund, but it's up to them whether they exchange for a working model, repair it or give you the refund. Australian consumer law applies, take a look Repair, replace or refund.

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